Customer Services Assistant

Customer Services Assistant (fixed-term, part-time)

Job Description

The Customer Services Assistant will support all aspects of Mslexia’s day-to-day administration. Working closely with the Admin Team, you will assist with the smooth running of the Mslexia office, customer relationships, magazine, competitions, projects and online shop transactions.

We are a close-knit team of eight, each with our own distinct roles, but with the shared aim of supporting women writers and promoting gender equality in literature. You’ll be part of our Administration & Finance team, offering support as Mslexia embarks on a new administrative project. 

This role is a four-month, fixed-term contract, working three-days a week from Mslexia’s office in Newcastle upon Tyne. (This role is office-based and not conducive to hybrid or home working).

Download the Job Description and Person Specifications here.

Terms

This will be a four-month, fixed-term contract.  

The role is a three-day per week office-based position, working Tuesdays, Wednesdays and Thursdays; and we welcome applications from freelancers.

Mslexia’s office is in the centre of Newcastle upon Tyne.

Salary

£23k-£24k per annum, pro rata, according to experience; we also welcome applications from freelancers, who can be paid on a daily rate.

How to apply

Please send a CV and covering letter outlining your relevant experience to the Admin Manager Kay Hadden, kay@mslexia.co.uk

Closing date for applications: 12pm, Monday 18 August

Interviews: 21-22 August